Shipping & Returns
Shippiing
Shipping locations
Photography prints are currently available to order in the United States and Canada.
Merchandise is available worldwide with the exception of the European Union and a few restricted locations, including Cuba, Iran, North Korea, Syria, Russia, Belarus, and specific Ukrainian regions.
Shipping Time
Products are made especially for you as soon as an order is placed, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
For prints:
7-14 business days
For Merchandise:
3-8 business days for US orders, and 4-12 business days for international orders.
For Prints and Merchandise purchased together:
Prints and merchandise are fulfilled by different partners (Printique and Printful)and ship separately. Please note that mixed orders may experience longer shipping times.
Shipping cost
Prints:
Weight-based shipping. Please note that shipping calculations are based on the gross weight and size of the product, which includes the item itself plus all packaging materials (boxes, padding, protective materials). For example, the gross weight and size of a 4×6 in. print is .65 lbs. and 10×13 in. respectively.
Merchandise:
Flat rate shipping. Please note, this includes a flat rate “per order” and “per item.” For example, when ordering within the United States, there is a flat rate of $6.00 per order and $2.00 per item.
Prints and merchandise are processed and shipped separately from Printique and Printful, so separate shipping rates are applied to combined orders.
Returns
Because all products are custom-made:
All sales are final unless the product arrives damaged, defective, or incorrect
Returns or replacements are handled on a case-by-case basis in accordance with Printique’s or Printful’s policies
We do not accept returns for buyer’s remorse, incorrect sizing, or preference changes
If your order is damaged or incorrect, please contact us within 21 days of purchase date so we can assist with the appropriate third-party provider. And please include the below information.
Your name
A detailed description of the problem
Your order number
Some pictures of the damaged or incorrect item(s)